**In the heart of the Pacific Northwest, a beacon of health and healing stands tall: Overlake Medical Center. More than just a hospital, it represents a cornerstone of community well-being, offering an unparalleled spectrum of medical services designed to meet the evolving and diverse needs of the Puget Sound region. From critical emergencies to routine check-ups, Overlake has cultivated a reputation for delivering expert care with a deeply human touch, ensuring that every patient's journey towards health is supported by cutting-edge technology and compassionate professionals.** For over six decades, Overlake Medical Center & Clinics has been synonymous with advanced medical services, growing alongside the communities it serves. Its commitment extends beyond treating illness; it's about fostering a healthier future for everyone. As a nationally recognized hospital, Overlake is dedicated to excellence, innovation, and patient-centered care, making it a trusted leader in healthcare throughout the Pacific Northwest. --- **Daftar Isi:** 1. [A Legacy of Excellence: Overlake Medical Center's Enduring Commitment](#a-legacy-of-excellence-overlake-medical-centers-enduring-commitment) 2. [Comprehensive Care: From Primary to Advanced Specialties](#comprehensive-care-from-primary-to-advanced-specialties) * [Unpacking Core Medical Services](#unpacking-core-medical-services) * [Specialized and Surgical Expertise](#specialized-and-surgical-expertise) 3. [Navigating Your Health Journey: Accessing Overlake's Services](#navigating-your-health-journey-accessing-overlakes-services) 4. [The Heart of Overlake: People, Expertise, and Patient Experience](#the-heart-of-overlake-people-expertise-and-patient-experience) 5. [Transparency and Trust: Patient Feedback and Medical Records at Overlake](#transparency-and-trust-patient-feedback-and-medical-records-at-overlake) * [Understanding Star Ratings and Feedback](#understanding-star-ratings-and-feedback) * [Safeguarding Your Health Information](#safeguarding-your-health-information) 6. [Financial Accessibility: Insurance and Billing at Overlake Medical Center](#financial-accessibility-insurance-and-billing-at-overlake-medical-center) 7. [Beyond the Hospital Walls: Overlake's Community Engagement](#beyond-the-hospital-walls-overlakes-community-engagement) 8. [Overlake's Locations: Serving the Puget Sound Region](#overlakes-locations-serving-the-puget-sound-region) --- ### A Legacy of Excellence: Overlake Medical Center's Enduring Commitment **Overlake Medical Center** is not merely a name; it represents a profound commitment to health that spans more than six decades. As a nonprofit healthcare system based in Bellevue, Washington, its mission has always been rooted in serving the community. This enduring dedication has earned Overlake its status as a nationally recognized hospital, a testament to its unwavering pursuit of medical excellence and patient well-being. The foundation of Overlake's success lies in its robust infrastructure and dedicated personnel. Led by a volunteer board of trustees, the system employs nearly 3,000 people, a vast network of professionals working tirelessly to uphold the highest standards of care. Complementing this workforce are approximately 1,000 active and courtesy providers on its medical staff, including over 200 providers directly employed by Overlake. This vast pool of talent ensures that patients receive care from highly skilled and experienced professionals across a multitude of disciplines. The collaborative spirit among staff, combined with a patient-first philosophy, defines the unique culture at Overlake Medical Center. ### Comprehensive Care: From Primary to Advanced Specialties The breadth of services offered at **Overlake Medical Center** is truly remarkable, designed to cater to every stage of life and every health need. Whether you require routine check-ups, specialized consultations, or complex surgical interventions, Overlake provides a seamless continuum of care. This comprehensive approach ensures that patients can access a wide array of programs and services under one trusted system, simplifying their healthcare journey. #### Unpacking Core Medical Services At the core of Overlake's offerings are its comprehensive medical services, addressing some of the most critical health challenges facing individuals today. These include: * **Cancer Treatment:** A diagnosis of cancer can be life-altering, and Overlake provides a holistic approach to cancer care, combining advanced therapies with compassionate support. Their teams work collaboratively to develop personalized treatment plans, utilizing the latest advancements in oncology to offer hope and healing. * **Heart Care:** Cardiovascular health is paramount, and Overlake's heart care program is equipped to handle a full spectrum of cardiac conditions. From preventive cardiology to complex interventional procedures and cardiac surgery, patients receive expert care focused on improving their quality of life and promoting long-term heart health. * **Neurosurgery:** Dealing with conditions of the brain and nervous system requires exceptional precision and expertise. Overlake's neurosurgery department is at the forefront of neurological care, performing intricate procedures with advanced technology and a highly skilled team. They address a range of conditions, from brain tumors to spinal disorders, with a commitment to optimal patient outcomes. These specialized areas highlight Overlake's capability to provide high-level care for complex conditions, reinforcing its position as a trusted healthcare leader in the Pacific Northwest. #### Specialized and Surgical Expertise Beyond these core services, **Overlake Medical Center** boasts an impressive array of specialized and surgical capabilities, including: * **Level III Trauma Center:** This designation signifies Overlake's readiness and capability to provide immediate, life-saving care for critically injured patients. Being open 24 hours a day, the trauma center is equipped with the necessary resources, personnel, and protocols to manage severe injuries, making it a vital asset for emergency care in the region. * **Surgery Centers:** Overlake's surgery centers are equipped with state-of-the-art technology, facilitating a wide range of procedures. Their general surgeons possess deep expertise in many types of surgery, including cutting-edge robotic and laparoscopic procedures. These minimally invasive techniques often lead to faster recovery times, reduced pain, and better cosmetic outcomes for patients. * **Intensive and Critical Care Units:** For patients requiring the highest level of monitoring and support, Overlake provides advanced intensive and critical care units. These units are staffed by highly trained critical care specialists and nurses, ensuring continuous, vigilant care for those in the most vulnerable states. * **Inpatient Units:** Designed for comfort and healing, the inpatient units offer a supportive environment for patients recovering from surgery, illness, or injury. The focus is on personalized care, ensuring patients receive the attention and resources needed for a successful recovery. The integration of these specialized units and services underscores Overlake's commitment to providing comprehensive, expert care across the entire spectrum of medical needs, from routine to highly complex. ### Navigating Your Health Journey: Accessing Overlake's Services **Overlake Medical Center** understands that healthcare should be as accessible and straightforward as possible. They have streamlined the process of finding a doctor, location, or service, empowering patients to take a more active role in their healthcare journey. To find the best provider for your needs, you can easily search by condition, specialty, or doctor name. This user-friendly approach ensures that you can quickly connect with the right expert. Whether you prefer to find a doctor, location, or service online or by phone, Overlake provides multiple convenient avenues. Making an appointment is also designed to be easy, whether it's for one of their primary or specialty care clinics or for a service at the hospital. This commitment to ease of access reflects their philosophy that nothing should get in between you and your health. They are grateful for every patient and strive to make every interaction as comfortable and efficient as possible, ensuring that your path to better health is smooth and well-supported. ### The Heart of Overlake: People, Expertise, and Patient Experience At the core of **Overlake Medical Center**'s esteemed reputation is its dedicated team of professionals and its unwavering focus on the patient experience. The expertise of the medical staff, combined with a nurturing environment, creates a healthcare setting where patients feel truly cared for. With nearly 3,000 employees and some 1,000 active and courtesy providers, including over 200 employed by Overlake itself, the institution boasts a formidable human resource. This collective expertise ensures that every aspect of patient care, from diagnosis to treatment and recovery, is handled by highly qualified individuals. The general surgeons, for instance, are renowned for their deep expertise in various surgical procedures, including the latest robotic and laparoscopic techniques, which speak volumes about the caliber of professionals at Overlake. Beyond clinical excellence, Overlake is committed to making the patient and visitor experience as comfortable as possible. Whether you are a patient receiving care or visiting a friend or relative, Overlake provides many amenities and services designed to ease your visit. This thoughtful approach extends to communication, allowing patients to communicate with their doctor and get answers to medical questions from the comfort of their own home, further enhancing convenience and peace of mind. This holistic approach to care, blending top-tier medical expertise with genuine compassion, truly sets Overlake Medical Center apart. ### Transparency and Trust: Patient Feedback and Medical Records at Overlake Building and maintaining trust with patients is paramount for any healthcare institution, and **Overlake Medical Center** excels in this area through its commitment to transparency and robust data protection. They understand that patients need to feel secure about their medical information and confident in the quality of care they receive. #### Understanding Star Ratings and Feedback Overlake believes in the power of patient feedback to drive continuous improvement. To this end, they display star ratings for surveyed Overlake providers who have accumulated 30 or more survey responses in outpatient clinical settings. This system provides a transparent look at patient satisfaction and helps prospective patients make informed decisions. Furthermore, Overlake is committed to publishing both positive and negative comments, demonstrating a genuine desire for open feedback. While they embrace transparency, they also maintain a rigorous process to review and remove comments that are profane, libelous, or unrelated to the provider. This ensures that the feedback remains constructive and relevant, upholding the integrity of the system while respecting both patients and providers. #### Safeguarding Your Health Information In an age where data security is increasingly critical, **Overlake Medical Center & Clinics** is deeply committed to protecting your medical information by keeping it secure and confidential. They understand the sensitive nature of health records and employ stringent measures to safeguard patient privacy. Their Health Information Management team plays a crucial role in this commitment, providing patients with copies of their medical records upon request. There are several ways to obtain access and get your records, making the process as convenient as possible while adhering to strict security protocols. This dedication to protecting medical information ensures that patients can trust Overlake with their most personal health data, fostering an environment of confidence and peace of mind. ### Financial Accessibility: Insurance and Billing at Overlake Medical Center Understanding the financial aspects of healthcare is a significant concern for many patients. **Overlake Medical Center** strives to make healthcare easier and more accessible by working with a wide range of insurance plans, aiming to ensure that nothing gets in between you and your health. Overlake Hospital Medical Center and Overlake Medical Clinics contract with a comprehensive array of insurance providers. This includes: * **Commercial Plans:** Partnering with numerous private insurance companies to cover a broad spectrum of employer-sponsored and individual plans. * **Medicare FFS & Medicare Advantage Plans:** Ensuring coverage for seniors and eligible individuals under both traditional Medicare Fee-for-Service and various Medicare Advantage plans. * **Apple Health Plans:** Collaborating with Washington State's Medicaid program to provide care for low-income individuals and families. * **Government Plans:** Working with other government-sponsored health programs to serve a diverse patient population. For those planning ahead, Overlake also provides information on contracted insurance plans for upcoming years, such as the contracted insurance plans for 2025. This forward-thinking approach helps patients and their families anticipate and manage their healthcare costs effectively. When it comes to managing bills or understanding financial options, Overlake provides clear pathways for patients to learn how to pay bills and address any financial inquiries, reinforcing their commitment to making healthcare as straightforward as possible. ### Beyond the Hospital Walls: Overlake's Community Engagement The impact of **Overlake Medical Center** extends far beyond the walls of its hospital and clinics. As a nonprofit healthcare system, a significant part of its mission involves giving back to and supporting the community it serves. This commitment is powerfully embodied by the Overlake Medical Center Foundation. The Overlake Medical Center Foundation plays a vital role in raising funds to support Overlake’s crucial programs. These programs are designed to ensure that the healthcare system can effectively meet the health and wellness needs of the growing Eastside community. Through the foundation, individuals, corporations, and community groups can contribute to initiatives that enhance patient care, fund advanced medical research, acquire state-of-the-art equipment, and expand vital community health services. Supporting the Overlake Foundation is a direct way for community members to invest in the health of their neighbors and ensure that Overlake continues to be a pillar of health and healing for generations to come. This symbiotic relationship between the medical center and its community highlights a shared vision for a healthier, more vibrant future. ### Overlake's Locations: Serving the Puget Sound Region Accessibility is a cornerstone of **Overlake Medical Center**'s service philosophy. With its main campus and a network of clinics, Overlake strategically positions itself to serve the diverse and evolving community of the Puget Sound region. The primary hub of operations, **Overlake Medical Center**, is conveniently located at **1035 116th Ave NE in Bellevue, WA**. This flagship facility is a fully operational hospital, open 24 hours a day, ensuring that emergency and critical care services are always available when needed most. This central location makes it a critical resource for immediate and advanced medical attention for residents across Bellevue and beyond. In addition to its main hospital, Overlake extends its reach through various clinics, bringing primary and specialty care closer to where people live and work. One such example is the clinic located at **290 Central Way in Kirkland, WA**. This clinic operates from Monday through Friday, from 7 a.m. onwards, providing convenient access to a range of outpatient services. The presence of these clinics throughout the region underscores Overlake's dedication to integrated care, making it easier for patients to access necessary services without having to travel long distances. Whether you need to find phone numbers, addresses, or email addresses for Overlake Medical Center and its clinics, all information is readily available, further simplifying the patient experience and ensuring that expert care is always within reach. --- ### Conclusion **Overlake Medical Center** stands as a testament to enduring commitment, comprehensive care, and unwavering trust in the Pacific Northwest. For over six decades, it has evolved into a nationally recognized healthcare leader, offering everything from a Level III Trauma Center and advanced surgical procedures to specialized cancer and heart care. Its dedication to patient comfort, transparent feedback systems, and the secure handling of medical records underscores a patient-first philosophy that prioritizes both physical well-being and peace of mind. With a vast team of expert providers and a network of accessible locations, including its main campus in Bellevue and clinics like the one in Kirkland, Overlake ensures that high-quality healthcare is always within reach for the Puget Sound community. The support from the Overlake Medical Center Foundation further solidifies its role as a vital community asset, continually striving to meet the health and wellness needs of a growing population. If you are seeking expert, compassionate, and comprehensive healthcare services, explore what Overlake Medical Center has to offer. Visit their website or call to find a doctor, schedule an appointment, or learn more about how they can support your health journey. Your well-being is their mission.
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